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Google announced on Thursday that Google Maps’ “Ask Maps” feature is gaining a slew of new agentic capabilities, including the ability to order food, book hotels,...
The customer support industry has seen a massive influx of startups like Sierra, Decagon and Parloa trying to infuse AI into automating customer calls, chat and...
Meta, considered a bit of a straggler in the AI harnesses realm, is making strides to catch up. This week, the company released a new terminal...
Publicly traded e-commerce marketing automation platform Klaviyo has agreed to acquire Agency, a three-year-old AI-powered customer success startup founded by serial entrepreneur Elias Torres. The terms...
Jeff Dean, one of the longest-serving and most influential executives at Google, is stepping down from the search giant to launch his own AI startup. Coming...
E-commerce software maker Shopify seems to be benefiting handily from people using AI to search. On the company’s second-quarter earnings call, Shopify President Harley Finkelstein said...
Hark, a startup that raised $700 million in Series A funding in May, today launched its agent Hark Handoff, which can use a browser efficiently to...
